Shipping Policy

At itrustSystems.com we are committed to providing fast and reliable delivery for all orders within the United Arab Emirates. Please read the details below to understand how we process and ship your purchases.

Shipping Coverage

We ship to all locations across the UAE including all major cities and remote areas.

Processing Time

Orders are processed within 1 to 2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

Standard delivery within the UAE typically takes 2 to 4 business days depending on your location. Some remote areas may require additional delivery time.

Shipping Charges

Shipping fees are calculated at checkout based on your delivery location and the weight or size of your order. From time to time we may offer free shipping promotions.

Order Tracking

Once your order has been shipped you will receive a confirmation email with tracking information so you can follow your delivery in real time.

Delivery Attempts

Our courier partners will attempt delivery to your provided address. If you are unavailable they may contact you to arrange a new delivery time.

Incorrect or Incomplete Address

Please ensure that your delivery address is accurate and complete. itrustSystems.com is not responsible for delays or failed deliveries caused by incorrect information.

Damaged or Missing Items

If your order arrives damaged or if an item is missing please contact us within 48 hours with photos so we can assist you promptly.

Contact Us

If you have any questions about shipping or need assistance with your order please contact our support team .