Return Policy
Return:
You have 48 Hours from the date of purchase to return an item. To be eligible for a return, the item must be unused and in the same condition that you received it. It must also be in the original, sealed packaging.
Refunds:
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. The refund process may take 7-10 business days depending on your bank or card issuer.
Non-Returnable Items:Products un-sealed or without their original packaging. Customized or special-order products.Products with missing components.Customized or ordered items are not eligible for returns or refunds. Customers must thoroughly review the specifications and features of the specific model they have requested before placing an order. Returns or exchanges are not permitted for these items. We encourage customers to carefully consider their selections before finalizing their purchase.How to Return An Item:Contact Us at info@itrustsysetms.com with your order details.Ensure the product is securely packaged in its original box.Ship the product to our logistics office:I-Trust Systems,
Chamber Park,
Ajman, UAE.In case of any maintenance or factory problem, item will be subject to brand's warranty. Therefore it will be sent as soon as possible towards the Manufacturer's Factory.
If you have any questions about our refund policy, feel free to contact us at +97156990926 or email us at info@itrustsystems.com.
Email: info@itrustsystems.com Phone: 800 487 878 - +971566990926